The Free Voice of the Fort Leonard Wood MO Area

Opinion Section => Restaurant Opinion => Topic started by: littlebit on March 09, 2007, 12:27:01 AM

Title: Cracker Barrel
Post by: littlebit on March 09, 2007, 12:27:01 AM
My husband cannot stand this place.
Every time I convince him to try it again, they mess up his order, or we get poor service.
Maybe my husband is bad luck.
My sister and I eat there regularly, and always have great service, and good food.
I will continue to eat there.
Title: Re: Cracker Barrel
Post by: watson on March 09, 2007, 04:14:20 AM
Now I have never had a bad time in here...My mom and brother love their food and my mom likes to wonder through their gift shop and wish alot but I hate their chairs...Their chairs always put my legs to sleep.......
Title: Re: Cracker Barrel
Post by: Eeyore on March 09, 2007, 04:20:47 AM
      We have always enjoyed Cracker Barrel as well.  Always seem to be able to get a group though in good time.  And almost always pleasant.  We enjoy them on the road as well, because it is "all the same and kind of homey".  When you are 1000 miles away from home, you don't want to chance new fancy foods.
Title: Re: Cracker Barrel
Post by: MRS. YUKONJACK57 on April 07, 2008, 07:16:29 AM
it has some real good days and some real bad. I guess it might be the cook that is on for that day.
Title: Re: Cracker Barrel
Post by: Trix on April 07, 2008, 09:00:49 AM
Don't leave anything on the table I had a cell phone stolen there by the waitress she admited she picked it up but couldn't remember exactly where she put it probably in her pocket!!!
Title: Re: Cracker Barrel
Post by: Coyote on April 07, 2008, 01:06:28 PM
I love Cracker Barrell.  I always have a good meal there...so much to choose from.  I love the gift shop too.  Have never had bad service or any hair raising stories to tell.  Maybe I'm lucky.  My ex-son-in-law always complained about the place, so I told him to stop going.  But then again, he complained about every place.
Title: Re: Cracker Barrel
Post by: melissacaroline on April 07, 2008, 01:46:18 PM
We love this place, always get great service - food is fantastic...... however my husband doesn't take me there often as I go crazy in the store!!!
Melissa
Title: Re: Cracker Barrel
Post by: mandie_81z on April 07, 2008, 01:46:43 PM
There have been a few times we've been given bad service or that the food was bad. I just jumped on the website, told them what happened, and they sent us a gold card. A gold card is good for ANY meal on the menu and a dessert and drink, for free.
Title: Re: Cracker Barrel
Post by: crockergal on April 08, 2008, 03:54:26 AM
I love shopping in the store at Christmas time, you can find just about everyone on your list something.
Title: Re: Cracker Barrel
Post by: Coyote on April 08, 2008, 01:02:20 PM
My husband went nuts at the John Deere display and we ended up with him a new ball cap, a new clock, a sweat shirt and a bag of candy.  For the first time ever, it was ME that was saying..."come on! I want to go home!"  Can't take him there but once a month now.  He's no longer a cheap date.
Title: Re: Cracker Barrel
Post by: Armywifenmom on April 08, 2008, 05:07:33 PM
I Think its like every other restaurant its going to be a hit or miss. One time great the other time yikes. My biggest complaint is that they can be soooo slow. I can understand when they are swamped but we went in and there were maybe 15 people in there and it took over an hour!! But for the most part the food is good.
Title: Re: Cracker Barrel
Post by: MRS. YUKONJACK57 on April 08, 2008, 05:24:28 PM
I agree with you.
Title: Re: Cracker Barrel
Post by: sapperwife1976 on April 09, 2008, 12:52:47 PM
We love the food there, don't think I've ever had a problem with the food, just the wait time as well.  Hard to sit and wait 30 min with a toddler.  Also have a hard time not spending tons of money in there store!  ;D
Title: Re: Cracker Barrel
Post by: igahmah at work on April 09, 2008, 10:02:06 PM
I used to play I spy with my daughter when we went there, she was 5 or 6.  They have so many things hanging on their walls, a game could last till our food came.
Title: Re: Cracker Barrel
Post by: igahmah at work on April 09, 2008, 10:03:00 PM
I like shopping at the store after Christmas, get ornaments for 50-75% off.
Title: Re: Cracker Barrel
Post by: Sissy Bee on April 10, 2008, 03:11:03 PM
I have only had one bad experiene there about a time issue when it was slow, I can understand when it's busy, but it wasn't that day, talked to the manager and he made right by it and gave us a discount.  We eat there regulary and most of the wait staff is good, some not so good, so we try to learn the names of the good ones and when we go in we request their tables.
Title: Re: Cracker Barrel
Post by: Coyote on April 10, 2008, 03:14:52 PM
I like shopping at the store after Christmas, get ornaments for 50-75% off.
I went berzerk there a couple years ago.  They had all the Christmas stuff at 75-90 percent off and they had to have a couple guys help carry all the bags to my car (ha). 
Title: Re: Cracker Barrel
Post by: igahmah at work on April 10, 2008, 03:37:07 PM
We went last night, my grandson's birthdays (twins).  The food was ok, service was good, little dissappointed that they don't come sing happy birthday anymore.
Title: Re: Cracker Barrel
Post by: angelamo on April 10, 2008, 11:11:58 PM
My mom used to really like going there. But the last few times she's went, she's repeatedly had either bad service or bad food (cold, not what she ordered, tasted "funny", etc). But the LAST time we went, the fish wasn't cooked very well, she sent it back to be cooked a bit longer. Some time later (when the rest of us had finished eating), her food still hadn't been brought to her. When it did come back, she didn't like the taste of the fish at all. And our female server actually told us that she didn't want to go get the rest of us the little bowl of mixed jellies until she could bring back mom's food, because she didn't want to waste a trip into the kitchen. The manager dealt with the situation very effectively.

Otherwise, I usually don't have a problem with the food or the service. :) I eat at Cracker Barrel on trips because it is definately nice to have "home cooked" type food. And the same homey feel, as someone mentioned.
Title: Re: Cracker Barrel
Post by: Coyote on June 03, 2008, 08:43:42 PM
I can't remember how long Cracker Barrell has been up there...9-10 years?  Service is great there 99% of the time and IMO the food is always very good.  So how do they manage to get and keep all the good servers in the area and most other places go downhill so fast?  (Remember Lil Rizos?  Ashley Mae's?  Gary's Catfish joint, The Imperial?).  Those little stars on the CB aprons mean 6 months with the Cracker Barrell.  There are several servers with 8 stars.  They must do something nice for their employees.
Title: Re: Cracker Barrel
Post by: Eden on June 03, 2008, 09:35:27 PM
I was hired there several years ago to work weekends - let me tell you they expect ALOT out of their workers. I hate to say I could not handle working full time during the week and working there on the weekends. I quit before my training was even over!  :-[
Title: Re: Cracker Barrel
Post by: igahmah at work on June 03, 2008, 10:30:12 PM
I'd like to work in their gift shop but it wouldn't pay me to work there.  I would spend all my earnings on candles and "stuff"
Title: Re: Cracker Barrel
Post by: crockergal on June 04, 2008, 01:50:19 AM
One of the things I like about Cracker Barrell is its very kid friendly.  You can take your infant & pumpkin seat in, and they have a really neat & safe chair, that sits level with the table.  I hated taking my daughter to resturants and having to leave her sitting in her pumpkin seat on the floor!
Title: Re: Cracker Barrel
Post by: ctmom20 on January 21, 2009, 08:09:00 PM
Those little stars on the CB aprons mean 6 months with the Cracker Barrell.  There are several servers with 8 stars.  They must do something nice for their employees.
Nobody has over 4 stars, it's impossible. I used to work there. It stands for the "par level" of each server. They don't do MUCH nice for their employees..
Title: Re: Cracker Barrel
Post by: Coyote on January 21, 2009, 09:53:51 PM
Sorry, but I counted them and I think I can count to 8.  Plus the waitress told me that each star is for 6 months, so was she a liar?  What should Cracker Barrell do for their employees?

Nobody has over 4 stars, it's impossible. I used to work there. It stands for the "par level" of each server. They don't do MUCH nice for their employees..
Title: Re: Cracker Barrel
Post by: Eden on January 21, 2009, 10:00:02 PM
When I was hired there they were for levels. You had to pass tests to get to new levels - I can't remember how many you could get.
Title: Re: Cracker Barrel
Post by: Coyote on January 21, 2009, 10:03:48 PM
Sorry that just sort of ticked me off on how many stars were on the aprons.  Maybe she took a test every six months...who knows, I don't work there, but I knew a lady who worked in the gift shop and loved it.  Plus all the wait staff has been wonderful and the food always good.  JMO.
Title: Re: Cracker Barrel
Post by: Eden on January 21, 2009, 10:05:35 PM
I love to eat there, but hubby is not crazy about it. I love the fireplace in the winter! But I hated working there.
Title: Re: Cracker Barrel
Post by: Eden on January 21, 2009, 10:09:48 PM
From there website:

Cracker Barrel is very proud of its PAR (Personal Achievement Responsibility) program. Maybe you have noticed the gold stars on the aprons of our hourly employees. Each star represents a PAR level that the employee has achieved. The PAR program prepares hourly employees to be leaders within the organization.

There are four PAR levels for each skill position. Each level teaches elements that are critical to an employee’s development and understanding of the Cracker Barrel culture. In addition to introducing skill sets necessary for a particular position, PAR training focuses on teamwork, relationship building and partnership. Hourly employees even learn how to read a store’s profit/loss statement so they understand the company’s business strategy and the effect they can have on that strategy.

Title: Re: Cracker Barrel
Post by: carpenter on January 22, 2009, 12:05:46 AM
It is impossible to get more than 4 stars. 
 
When you first start there you are given an apron with the "rising star" embroidered on it.  You then are eligible to take the 1st par level course after you have been there awhile.  They will let you know when you are eligible to take these par tests as they keep track of all their employees.  Depending on your test results you can achieve the next higher level or if you fail that test you will have to wait to retake that particular test again.  You do not automatically "get" a star for every 6 months that you work there.   
 
The initial tests for the first few par levels are not that difficult.  Mostly common sense and you are expected to "know" the Cracker Barrel business inside out.  The higher par level tests, of course, are much more difficult.  Folks with the brown aprons are regular employees, those with the red aprons are looked at as trainers (more supervisory positions). 
 
It is an ok place to eat when you have a good server and the kitchen is on it's toes.  Get a bad server and you know how THAT goes as well, but that is the case in any restaurant.  When we go in we always request particular servers and we don't have any issues with our dining experience.
 
I can say that they are incredibly strict/rigid regarding their employees.  It is the Cracker Barrel way or the highway.  Period. 
 
btw I have worked for CB in the past so I'm not just blowing smoke...... 
 
 
Title: Re: Cracker Barrel
Post by: ratatattat on January 22, 2009, 02:59:23 AM
No one can get more than 4 stars....carpenter hit the nail on the head....i worked there for 6 years....
Title: Re: Cracker Barrel
Post by: ShowmeHillbilly on January 22, 2009, 06:14:00 AM
I love cracker barrell. I love the stuff they have there too especially when there is sales. I havent been in awhile
Title: Re: Cracker Barrel
Post by: ctmom20 on February 23, 2009, 07:50:12 AM
I worked there, too. That's how I knew you couldn't get more than four stars. The first two years I was there it was great! I loved it. I acheived the highest par level and was even an accomplished skill trainer. Then a new gm made his way in after I had started my 3rd year with the company and I would cry on my way to work everyday because I hated it. It forced me to quit a once-loved job and leave many friends. Thankfully, I keep in touch with them.
Title: Re: Cracker Barrel
Post by: ~kathy~ on March 21, 2009, 11:49:59 PM
my hubby and i eat there today and never again will we go. all i can say is the food was really really nasty!
Title: Re: Cracker Barrel
Post by: Princess04 on March 22, 2009, 07:16:35 AM
Cracker Barrell has no intrest to me! Everything they serve...I can make at home! Come to my house everyone! I'll make the same thing....but cheaper for you! Except the apple butter :)
Title: Re: Cracker Barrel
Post by: jlh on March 22, 2009, 03:05:44 PM
Princess, I can see them lining up at your door. Better get extra seating. ;D ;D ;D
Title: Re: Cracker Barrel
Post by: ♥♣ ~Maynard~♣♥ on March 22, 2009, 04:05:09 PM
Princess, I can see them lining up at your door. Better get extra seating. ;D ;D ;D
I wonder if she has handicap parking? :th_thwhistling:
Title: Re: Cracker Barrel
Post by: cowboy on February 16, 2011, 03:43:01 PM
Too much noise and the food is over cooked. Also cold and dark.
Title: Re: Cracker Barrel
Post by: igahmah at work on February 16, 2011, 05:17:25 PM
We sat next to the fireplace and it was very nice.  I usually order breakfast, no matter what time of day, and it was good.
Title: Re: Cracker Barrel
Post by: Coyote on February 16, 2011, 05:51:20 PM
I love to browse.  I especially like the sidewalk sales...neat stuff.
Title: Re: Cracker Barrel
Post by: asoldierswife on March 07, 2011, 08:19:09 PM
Well I can tell you in the & years I have lived here i used to love to go too CB however they got rid of one of their BEST servers EVER just by word of mouth by other employees that were jealous because she had a large request of followers for her tables. She had many stars and had worked there forever. I didn't go back for some time and when I did I asked for a certain server and Cheynna made such a deal about it that I got up and walked out. I don't know how she is still a manager there because I know she has had several complaints. Theu have fired or tried to fire many of their best employees. They have gone down hill and I don't care to go. Service is bad the food is cold or not up to par. They have lost my business and I was a regular......
Title: Re: Cracker Barrel
Post by: igahmah at work on March 08, 2011, 09:55:09 PM
I'm sure they will survive.